Unified Customer Experience Management
Transform customer experiences and drive business success with innovative solutions. Enhance CX strategy, customer journey, satisfaction & scale personalized interactions with advanced AI and automation.
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Our Platform
Transform Your Business with Versatile Range of Solutions
Omind offers an innovative, unified solution for orchestrating and optimizing all experience management processes at one place.
Revolutionize Customer Support with Omind's Conversational AI Bots
Transform customer engagement with Conversational AI solutions. Employing advanced technology, the solution offers automated support and AI-driven chat & voice communications to elevate customer interactions.
Streamline Your Employee Lifecycle with Comprehensive HR Solution
Simplify entire employee journey with comprehensive HRMS. Ensure seamless transitions, maximize engagement, and drive productivity, fostering a positive workplace.
Intelligent Automations
Streamlines repetitive tasks and workflows, allowing for more efficient operation and customer interaction.
Accent Harmonizer
Reshape voice communications by dynamically harmonizing accents in real-time, aiming to enhance speech clarity across diverse accent variations.
Unify Customer Data with Customer Data Exchange
Unveil deeper customer insights with Omind's Customer Data Exchange (CDX), seamlessly merging interactions to highlight behaviors and preferences, enabling personalized, standout experiences.
Drive QA Productivity & Compliance with AI-Powered Auditing
Harness AI for call auditing and operational excellence. Empower QA with feedback mechanisms, collaborative rebuttal resolutions, and post-audit performance monitoring.
Digital Transformation
Utilize digital technology to adapt processes, culture, and customer experiences to evolving market dynamics.
Secured
Equipped for enterprise demands with robust data protection and adherence to elite security standards.
Our Customer
Customer Success Story
Explore how businesses similar to yours utilize Omind to deliver an exceptional experience.
Kapture's cutting-edge document automation has revolutionized our processes, aligning with our goals and boosting team efficiency. It's a game-changer for streamlined, customized solutions.
Pramendra
Former Head of Engineering
3X
Process improvement time
3.8wk
Saved by automation
A great platform that helped us get qualified leads & reduce no response rate. Very easy to use and integrates across all our core system. I've already recommended others to use the same.
Ashish Rana
Digital Marketing Lead
4x
Growth in qualified leads
>85%
Queries self served by Generative AI
Using WhatsApp marketing, we've achieved real-time customer engagement, with the team's adaptable approach & exceptional support aligning perfectly with our business needs.
Varsha Patil
Head Customer Technology
150%
WhatsApp Engagement
-30%
Support Cost Saved
Everything you need to manage your team & learn more about the organization in one amazing tool! I liked the old design but I definitely love the new one! Very friendly and easy to navigate.
Michael Benedict
Corporate Compliance Officer
50%
More Productive Agents
-25%
Cost Reduction
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