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Unified Customer Experience Management

Transform customer experiences and drive business success with innovative solutions. Enhance CX strategy, customer journey, satisfaction & scale personalized interactions with advanced AI and automation.

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Our Platform

Transform Your Business with Versatile Range of Solutions

Omind offers an innovative, unified solution for orchestrating and optimizing all experience management processes at one place.

Verse AI

Revolutionize Customer Support with Omind's Conversational AI Bots

Transform customer engagement with Conversational AI solutions. Employing advanced technology, the solution offers automated support and AI-driven chat & voice communications to elevate customer interactions.

Verse AI

Streamline Your Employee Lifecycle with Comprehensive HR Solution

Simplify entire employee journey with comprehensive HRMS. Ensure seamless transitions, maximize engagement, and drive productivity, fostering a positive workplace.

Automations

Intelligent Automations

Streamlines repetitive tasks and workflows, allowing for more efficient operation and customer interaction.

Insights

Accent Harmonizer

Reshape voice communications by dynamically harmonizing accents in real-time, aiming to enhance speech clarity across diverse accent variations.

Customer Data Exchange

Unify Customer Data with Customer Data Exchange

Unveil deeper customer insights with Omind's Customer Data Exchange (CDX), seamlessly merging interactions to highlight behaviors and preferences, enabling personalized, standout experiences.

Customer Data Exchange

Drive QA Productivity & Compliance with AI-Powered Auditing

Harness AI for call auditing and operational excellence. Empower QA with feedback mechanisms, collaborative rebuttal resolutions, and post-audit performance monitoring.

The image is showing CPU processor
Automations
Streamlines repetitive tasks and workflows, allowing for more efficient operation and customer interaction.
graph chart is showing growth in the market
Insights
Streamlines repetitive tasks and workflows, allowing for more efficient operation and customer interaction.
Integration

Digital Transformation

Utilize digital technology to adapt processes, culture, and customer experiences to evolving market dynamics.

Secured

Secured

Equipped for enterprise demands with robust data protection and adherence to elite security standards.

Omind

Our Customer

Customer Success Story

Explore how businesses similar to yours utilize Omind to deliver an exceptional experience.

Kapture's cutting-edge document automation has revolutionized our processes, aligning with our goals and boosting team efficiency. It's a game-changer for streamlined, customized solutions.

Pramendra
Pramendra

Former Head of Engineering

Product used

3X

Process improvement time

3.8wk

Saved by automation

A great platform that helped us get qualified leads & reduce no response rate. Very easy to use and integrates across all our core system. I've already recommended others to use the same.

Ashish Rana
Ashish Rana

Digital Marketing Lead

Product Used

4x

Growth in qualified leads

>85%

Queries self served by Generative AI

Using WhatsApp marketing, we've achieved real-time customer engagement, with the team's adaptable approach & exceptional support aligning perfectly with our business needs.

Varsha Patil
Varsha Patil

Head Customer Technology

Product Used

150%

WhatsApp Engagement

-30%

Support Cost Saved

Everything you need to manage your team & learn more about the organization in one amazing tool! I liked the old design but I definitely love the new one! Very friendly and easy to navigate.

Michael Benedict
Michael Benedict

Corporate Compliance Officer

Product Used

50%

More Productive Agents

-25%

Cost Reduction

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Kapture's cutting-edge document automation has revolutionized our processes, aligning with our goals and boosting team efficiency. It's a game-changer for streamlined, customized solutions.
Pramendra
Pramendra
Former Head of Engineering
Product used
3X
Process improvement time
3.8wk
Saved by automation
A great platform that helped us get qualified leads & reduce no response rate. Very easy to use and integrates across all our core system. I've already recommended others to use the same.
Ashish Rana
Ashish Rana
Digital Marketing Lead
Product Used
4x
Growth in qualified leads
>85%
Queries self served by Generative AI
Using WhatsApp marketing, we've achieved real-time customer engagement, with the team's adaptable approach & exceptional support aligning perfectly with our business needs.
Varsha Patil
Varsha Patil
Head Customer Technology
Product Used
150%
WhatsApp Engagement
-30%
Support Cost Saved
Everything you need to manage your team & learn more about the organization in one amazing tool! I liked the old design but I definitely love the new one! Very friendly and easy to navigate.
Michael Benedict
Michael Benedict
Corporate Compliance Officer
Product Used
50%
More Productive Agents
-25%
Cost Reduction
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