Overview Features Product Video Industries Testimonials FAQs

Product -> Customer Experience -> Engage

Grow faster with marketing automation

Individualize experience across WhatsApp, Email, SMS, and social channels to enable brands in deliver consistent, timely, & relevant message at every touchpoint.

Result-oriented marketing made easy

50%

Higher Brand Engagement

20%

Growth in Lifetime Value

30%

Increase in Conversion

Schedule a Demo

Engage

Overview Product Video Industries Testimonials FAQs Features

Learn More

Overview

Meet marketing goal with real-time data & AI

Create customer centric journeys that deliver the cohesive, responsive, and personalized experiences customers expect with Omind Engage

Omnichannel Messaging

Experience integrated omnichannel messaging, connecting seamlessly across WhatsApp, Email, SMS, Messenger & more for unified communication.

Stay Connected

Engage assists in keeping your brand at the forefront, providing a range of options from one-time campaigns to seamlessly journey orchestration from a single platform

Deliver with AI

Verse AI powered by GPT automates & optimizes WhatsApp, Email, SMS & all our campaigns with right messaging sent at the right time, every time, for enhanced engagement.

Seamless Integration

Engage seamlessly integrates ecommerce platforms, order management systems, shipping tools, as well as survey, support, and help desk solutions.

Enterprise-Grade Security

Our system ensures top-tier security protocols to safeguard sensitive information, meeting the rigorous standards of enterprise-level data protection

You’re in good hands

Features

Marketing Automation for Individualized Experience

Journey Orchestration

Go beyond drip campaigns. Transform your marketing with journey orchestration and personalization, sending timely, tailored messages based on customer data and real-time actions.

Customer Segmentation

Engage’s user-friendly segment builder allows for advanced targeting without coding, using data like purchase history, discount usage, and predicted lifetime value.

Campaign Management

Effortlessly design targeted marketing campaigns that boost engagement and revenue, utilizing your customer data for personalization.

Contextual Analytics

Discover trends and insights through data analysis to inform your decision-making, using industry benchmarks and clear visualizations for guidance.

Omind eNGAGE

Elevate Every Interaction, Captivate Every Customer

With Engage, businesses can seamlessly automate customer support, enhance engagement, and gain valuable insights from every conversation

Industry

Marketing Automation in action

Versatile and reliable, our specialized marketing automation platform empowers businesses of all sizes globally, ensuring secure and precise automation capabilities.

eCommerce & Retail

With Omind Connect unlock up to 60% cost savings, generate increased revenue, & increase in-store traffic while providing 24/7 multilingual support. Enhance customer engagement, & providing personalized shopping assistance & recommendations

Automate everything – from shipping queries to complex refunds

Conversation to conversion - guide seamlessly from interest to purchase

Scale with No-code – integrate with Shopify, Magento or any CRM

Higher Sales Conversion

90%

Query handling with AI

Fintech

Unlock the efficiency of self-service for your customers' common inquiries with Omind Connect’s generative AI-powered chatbot, customized for fintech

Effortlessly address recurring queries. Reduce expenses

Utilize customer data to tailor experiences & promote upsell opportunities

Drive engagement, adoption with account set up, applications, & more

Higher Sales Conversion

90%

Query handling with AI

Travel & Hospitality

In travel and hospitality, enhance experiences with in-chat services like date change, room upgrades, flight changes, real-time updates, and personalized offers.

Check hotel, flight availability & prices integrated GDS for easy tour planning

Boost engagement and reputation with unique showcases and student updates

Seamless stay connected with travelers – pre, during and post-travel

Higher Sales Conversion

90%

Query handling with AI

Education & EdTech

Elevate students & parents experience from providing personalized learning to instant student support to streamline administrative tasks, to parent-tutor collaboration.

Simplify admission to enrollments to course selection to buying course online

Boost engagement and reputation with unique showcases and student updates

Optimize parent-teacher engagement, on-demand learning for student & more

Higher Sales Conversion

90%

Query handling with AI

Industry

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Industry Name

Testimonial

What our Customers Say

“A great platform that helped us get qualified leads & reduce no response rate. I've already recommended others to use the same.”

Ashish Rana

Digital Marketing Lead

Product Used

Engage

Connect

“A great platform that helped us get qualified leads & reduce no response rate. I've already recommended others to use the same.”

Ashish Rana

Digital Marketing Lead

Product Used

Engage

Connect

“A great platform that helped us get qualified leads & reduce no response rate. I've already recommended others to use the same.”

Ashish Rana

Digital Marketing Lead

Product Used

Engage

Connect



“A great platform that helped us get qualified leads & reduce no response rate. I've already recommended others to use the same.”

Ashish Rana

Digital Marketing Lead

Product Used

Engage

Connect

“A great platform that helped us get qualified leads & reduce no response rate. I've already recommended others to use the same.”

Ashish Rana

Digital Marketing Lead

Product Used

Engage

Connect

“A great platform that helped us get qualified leads & reduce no response rate. I've already recommended others to use the same.”

Ashish Rana

Digital Marketing Lead

Product Used

Engage

Connect

How does Engage enhance brand engagement and customer communication?

Engage allows brands to deliver consistent, timely, and relevant messages across multiple channels like WhatsApp, Email, SMS, and notifications, enhancing brand engagement and ensuring a cohesive customer experience.

Can Engage integrate with my existing ecommerce and CRM platforms?

Yes, Engage seamlessly integrates with ecommerce platforms, CRM systems, and other tools like order management and shipping tools, enabling a unified approach to customer engagement and data management.

What kind of marketing automation capabilities does Engage offer?

Engage provides advanced marketing automation features, including journey orchestration, customer segmentation, and campaign management, to deliver personalized and effective marketing communications.

Does Engage offer any analytics or reporting tools?

Yes, Engage includes contextual analytics and reporting tools that offer insights into customer behavior and campaign performance, helping businesses make informed decisions and optimize their marketing strategies.

Is there any feature in Engage to ensure data security?

Engage adheres to top-tier security protocols to protect sensitive information, meeting the rigorous standards required for enterprise-level data protection and ensuring that customer data is always safe.

Still have questions?

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Exceptional independently, extraordinary together.

Omind's Connect stands as a crucial element within the all-encompassing experience management platform, designed to provide an outstanding conversational experience for your customers. Discover how Omind can make a substantial impact on your business.

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Resources

Explore our resources section for industry insights, blogs, webinars, white papers, ebooks, & more, curated for business leader like you.

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Team Omind

May 8, 2024

Ways to Improve Your Customer Experience Strategy

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Gain an exclusive guide that will transform your approach to customer experience. Watch as your business thrives and your reputation soars to new heights.

Customer Experience

Team Omind

May 8, 2024