Connecting You To Endless Possibilities
Advanced AI Engine that can
Act As A Quality Auditor Coach Product Management Co-Pilot Digital Cockpit
Quality Auditor
Coach
Product Management
Co-Pilot
Digital Cockpit
to enhance business operations.
Experience unparalleled efficiency, strategic insights, and elevated performance
Trusted by industry-leading brands worldwide.
benefits
Implement Trusted AI for Your Business Growth
On the other hand we denounce with righteous indignation and dislike men
who are so beguiled and demoralized.
Improved Customer Satisfaction
Boosts NPS and CSAT by streamlining interactions and enhancing product offerings.
Revenue Growth
Identifies upsell and cross-sell opportunities, improves sales conversions, and drives strategic product enhancements based on customer feedback.
Maximized Agent
Expertise
Provides agents with advanced tools and personalized training to improve performance.
Features
Intelligent AI for Enhanced Compliance and Operations
Quality Auditor
Evaluates agent interactions against organizational frameworks. Analyzes compliance, soft skills, and product knowledge to inform Training Needs Analysis (TNA). Provides targeted training inputs.
Co-Pilot
Integrates seamlessly with applications to assist agents in their tasks. Summarizes calls, takes notes, and provides script and SOP guidance.
Coach
Acts as a virtual supervisor with comprehensive product and process knowledge. Guides agents in improving soft skills, pronunciation, and tone. Develops personalized training plans based on performance metrics.
Product Management
Channels relevant customer feedback into actionable product enhancements. Informs strategic decisions with insights on customer needs and preferences.
Digital Cockpit
Offers comprehensive sentiment analysis and predictive CSAT/NPS. Manages backlog volumes, TAT/AHT, and resolution severity categorization. Facilitates interaction categorization and prioritization for efficient operations.
Features
Intelligent AI for Enhanced Compliance and Operations
Quality Auditor
Evaluates agent interactions against organizational frameworks. Analyzes compliance, soft skills, and product knowledge to inform Training Needs Analysis (TNA). Provides targeted training inputs.
Co-Pilot
Integrates seamlessly with applications to assist agents in their tasks. Summarizes calls, takes notes, and provides script and SOP guidance.
Coach
Acts as a virtual supervisor with comprehensive product and process knowledge. Guides agents in improving soft skills, pronunciation, and tone. Develops personalized training plans based on performance metrics.
Product Management
Channels relevant customer feedback into actionable product enhancements. Informs strategic decisions with insights on customer needs and preferences.
Digital Cockpit
Offers comprehensive sentiment analysis and predictive CSAT/NPS. Manages backlog volumes, TAT/AHT, and resolution severity categorization. Facilitates interaction categorization and prioritization for efficient operations.
Testimonials
Hear from our Customers
"A great platform that helped us get qualified leads & reduce no response rate. Very easy to use and integrates across all our core system. I've already recommended others to use the same. "
Ashish Rana
Digital Marketing Lead
"Using WhatsApp marketing, we've achieved real-time customer engagement, with the team's adaptable approach & exceptional support aligning perfectly with our business needs."
Varsha Patil
Head Customer Technology
"Everything you need to manage your team & learn more about the organization in one amazing tool! I liked the old design but I definitely love the new one! Very friendly and easy to navigate."
Michael Benedict
Corporate Compliance Officer
Frequeatly Asked Questions
You Have Questions We have Answers
Arya offers personalized training plans, guiding agents in soft skills, pronunciation, and tone to improve overall performance.
Yes, Arya seamlessly integrates with telephony systems, CRM, and knowledge bases to optimize operations.
Arya uses advanced AI and NLP to analyze customer interactions, predict satisfaction scores, and provide actionable insights to enhance customer experience.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
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