Retail & E-Commerce

Redefine Shopping Experiences with Intelligent AI Solutions

Name: Omind
Price range: $$$

Stay ahead of consumer trends, elevate shopping journeys, and drive loyalty with personalized, easy-to-navigate experiences.

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Trusted by industry-leading brands worldwide.

Our Solutions

Transforming Retail and E-commerce Industry with Insight-Driven Growth & Seamless Customer Experiences

ComprehensiveConsumer and Market Insights

Customer 360 : Gain a comprehensive view of customer preferences and behaviour to tailor personalized offers.

Predictive Analytics : Forecast trends and customer needs to stay ahead of the competition.

Real-Time Reporting : Gain actionable insights into sales performance, customer behaviour, and campaign effectiveness.

Unified Customer Acquition & Engagement

Conversational AI : Enhance customer interactions with intelligent chatbots providing real-time assistance.

Omnichannel Messaging : Integrate communication across WhatsApp, Email, SMS, and social media for a unified customer experience.

AI-Driven Campaigns : Utilize AI to optimize timing and messaging for marketing campaigns, ensuring higher engagement and conversion rates.

Customer Support & Crisis Management

Live Agent Support : Seamlessly transition from chatbot to human agents for complex inquiries.

Customer Feedback Analysis : Analyze customer reviews and feedback to identify areas for improvement and address concerns promptly.

Automated Responses : Answer routine queries such as shipping status and payment status with AI automation

Testimonials

Hear from our Customers

"A great platform that helped us get qualified leads & reduce no response rate. Very easy to use and integrates across all our core system. I've already recommended others to use the same. "

Ashish Rana

Digital Marketing Lead

"Using WhatsApp marketing, we've achieved real-time customer engagement, with the team's adaptable approach & exceptional support aligning perfectly with our business needs."

Varsha Patil

Head Customer Technology

"Everything you need to manage your team & learn more about the organization in one amazing tool! I liked the old design but I definitely love the new one! Very friendly and easy to navigate."