About Us
Transforming Digital
Interactions into Meaningful
Connections
At Omind, we embarked on a journey to revolutionize the way businesses connect with their customers. Our vision is simple yet powerful: to infuse every digital interaction with a sense of humanity and warmth.
Recognizing that the essence of human emotion often gets lost in the digital realm, Omind was created to bridge this gap. Using advanced AI, machine learning, and intelligent automation, we developed a composable CXM platform that unifies all customer touchpoints, enabling businesses to deliver seamless, personalized experiences.
We believe in the transformative power of technology to enhance human connections, ensuring that every interaction is engaging, meaningful, and impactful.
Our Mission
To harness the full potential of Al to empower businesses of all sizes to thrive in the rapidly evolving digital landscape.
Our Vision
To be the leading Al provider, driving positive transformation in industries worldwide. We envision a future where intelligent technologies are seamlessly integrated into business operations, enhancing efficiency, fostering innovation, and contributing to the overall betterment of society.
Our Principles
Core Value That Drive Us
At Omind, our core values shape everything we do. They guide our actions, inspire our solutions, and define our commitment to our customers and the world.
Innovation
We embrace a culture of continuous innovation, pushing the boundaries of what AI can achieve. We encourage curiosity, experimentation, and the pursuit of novel ideas to deliver cutting-edge solutions.
Ethical AI
We are committed to developing and deploying AI technologies that prioritise fairness transparency, and accountability. Our products adhere to the highest ethical standards, ensuring responsible and unbiased use of artificial intelligence.
Collaboration
We believe in the power of collaboration. By fostering a diverse and inclusive environment, we bring together talented individuals to work collectively towards common goals, both internally and with our clients.
customer-centricity
Our customers are at the heart of everything we do. We are dedicated to understanding their needs, providing exceptional support, and delivering solutions that exceed expectations. We view our clients as partners in success.
Agility
In a fast-paced and ever-changing landscape, we value agility. We adapt quickly to evolving technologies and market dynamics staying nimble to address challenges and capitalise on opportunities.
Business Principles
Business Principles That Drive Our Commitment to Excellence
Our principles underscore our commitment to excellence, ethical practices, and innovation, shaping every aspect of our organisation and the solutions we deliver.
user-centric design
Our products are designed with the end-user in mind. We prioritise user experience, ensuring our solutions are intuitive, easy to use, and tailored to specific needs of our diverse customer base
data security and privacy
We uphold the highest standards of data security and privacy. Our systems are built to safeguard sensitive
continuous learning
We foster a culture of continuous learning and development. Our team is encouraged to stay abreast of the latest advancements in AI and related technologies, ensuring that our solutions remain at the forefront of industry innovation
environmental responsibility
We are committed to minimizing our environmental impact.From energy-efficient infrastructure to sustainable business practices, we strive to contribute to a healthier planet and a sustainable future.
community engagement
We actively engage with the communities in which we operate. Through initiatives such as knowledge-sharing, educational programs, and philanthropy, we aim to make a positive impact beyond our business operations.
Our Team
Our Leadership Team
We’re a cross-disciplinary team that loves to create great experiences for our customers.
Message From CEO
Our Culture & Team
The Team Behind
Our Mission
We’re a cross-disciplinary team that loves to create great experiences for our customers.
At the heart of our success lies a cross-disciplinary team that brings passion, creativity, and innovation to every project. We are united by a common goal: to create exceptional experiences for our clients across the globe.
Our team's diverse expertise and commitment to excellence allow us to continuously push the boundaries of what’s possible, ensuring that we deliver the highest quality in everything we do. Collaboration is our cornerstone, and every team member plays a vital role in shaping our company’s journey.
5
Across 25 Countries
100+
Happy Employees
77+
Clients
Atlanta, USA
Kolkata, India
Bangalore, India
Utah, USA
London, UK
Philippines
