Frequently asked questions
Clear answers to your business queries, helping you understand our services better.
What makes Connect different from other chatbot solutions?
Connect combines a generative AI-powered chatbot with an advanced helpdesk (Inbox) to provide human-like interactions. This unique integration leads to faster query resolution and increased sales by ensuring seamless conversations on one platform.
Do I need coding skills or extensive training to set up Connect?
No, Connect features a No-code Bot Builder that allows quick and easy setup of your AI chatbot without any coding or training, making it accessible for anyone to start improving their customer support and engagement.
Which customer interaction channels does Connect support?
Connect handles customer interactions across multiple channels, including chat, email, SMS, and social media, ensuring a unified and efficient communication experience.
In how many languages can Connect operate?
Connect is inherently multilingual, capable of operating seamlessly in over 40+ languages. This feature ensures that businesses can cater to a global audience without language barriers.
Are there pre-built templates available in Connect?
Yes, Connect offers pre-built templates for various needs like lead capture, cart abandonment, support, and Customer Satisfaction (CSAT), streamlining the process of setting up and deploying common business interactions.