Connect
Product -> Customer Experience -> connect

Conversational experience made simple with GPT

Deliver human-like interactions with our generative AI-powered chatbot & powerful inbox, all in one place - so you can resolve queries faster and sell more
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investments that do more with less
80%
queries resolved instantly
30%
increase in conversion
100%
more productive agents
Overview

Unified, Multilingual, Automated Messaging Solution

Seamless Multilingual Messaging—Customize, Unify, and Serve Anywhere. Effortless Integration for a Connected Experience
Automated with Generative AI
Unified multilingual messaging with Generative AI for seamless omnichannel service - WhatsApp, Web, email, SMS, social media & more
Customizable Experience
Make your messenger a true extension of your brand, customizing content, conversation openers, and areas for exclusive, personalized experiences
Prebuilt Templates
Explore templates for frequent needs: lead capture, cart abandonment, support, Customer Satisfaction and the list goes on.
Seamless Integration
Link your everyday tools like CRM, Analytics, Marketing Automation & more effortlessly
Enterprise-Grade Security
Our system ensures top-tier security protocols to safeguard sensitive information, meeting the rigorous standards of enterprise-level data protection
You’re in good hands
Features

Transforming Conversations, Empowering Business.

No-code Bot Builder
Get your AI chatbot up and running in minutes, with zero coding or training. Connect WhatsApp, Email, social channels and more.
Inbox for Support
Get your AI chatbot up and running in minutes, with zero coding or training. Connect WhatsApp, Email, social channels and more.
Manage tickets like pro
Solve complex issues efficiently with streamlined tickets that ensure continuous conversation, no switching tabs, and no missed updates.
In-Depth Actionable Insights
Boost customer support with actionable insights and customizable reports, driving data-driven improvements from team and bot performance.
Customer Experience
Enable seamless interactions across multiple channels, predict customer trends with AI, & automate individualized customer journeys in one platform, all with the fastest time to value.
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Employee Experience
Enable your frontline team to turn customer interactions into success stories with the power of AI that automates QA, structured coaching suite & allows data-driven decision making.
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No-code Bot Builder
Get your generative AI chatbot up and running in minutes, with zero coding or training. Connect WhatsApp, Email, social channels and more
Inbox for Support
Enhance productivity and lower expenses with Inbox, our AI-powered helpdesk that seamlessly handles customer interactions through chat, email, SMS or social channels
Manage tickets like pro
Solve complex issues efficiently with streamlined tickets that ensure continuous conversation, no switching tabs, and no missed updates
In-Depth Actionable Insights
Boost customer support with actionable insights and customizable reports, driving data-driven improvements from team and bot performance
Tag

Elevate Every Interaction, Captivate Every Customer

With Connect, businesses can seamlessly automate customer support, enhance engagement, and gain valuable insights from every conversation.
Industry

Conversational AI for your Industry

Adaptable and dependable, our industry-focused conversational AI Connect empowers global enterprises of all sizes, ensuring secure and precise automation

eCommerce & Retail

With Omind Connect unlock up to 60% cost savings, generate increased revenue, & increase in-store traffic while providing 24/7 multilingual support. Enhance customer engagement, & providing personalized shopping assistance & recommendations

Automate everything – from shipping queries to complex refunds

Conversation to conversion - guide seamlessly from interest to purchase

Scale with No-code – integrate with Shopify, Magento or any CRM

Product used by
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3X
Higher Sales Conversion
90%
Query handling with AI

Fintech

Unlock the efficiency of self-service for your customers' common inquiries with Omind Connect’s generative AI-powered chatbot, customized for fintech

Effortlessly address recurring queries. Reduce expenses

Utilize customer data to tailor experiences & promote upsell opportunities

Drive engagement, adoption with account set up, applications, & more

Product used by
No items found.
3X
Higher Sales Conversion
90%
Query handling with AI

Travel & Hospitality

In travel and hospitality, enhance experiences with in-chat services like date change, room upgrades, flight changes, real-time updates, and personalized offers.

Check hotel, flight availability & prices integrated GDS for easy tour planning

Boost engagement and reputation with unique showcases and student updates

Seamless stay connected with travelers – pre, during and post-travel

Product used by
No items found.
3X
Higher Sales Conversion
90%
Query handling with AI

Education & EdTech

Elevate students & parents experience from providing personalized learning to instant student support to streamline administrative tasks, to parent-tutor collaboration.

Simplify admission to enrollments to course selection to buying course online

Boost engagement and reputation with unique showcases and student updates

Optimize parent-teacher engagement, on-demand learning for student & more

Product used by
No items found.
3X
Higher Sales Conversion
90%
Query handling with AI
Industry
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Industry Name
Industry Name
Industry Name
Testimonial

What our Customers Say

“A great platform that helped us get qualified leads & reduce no response rate. I've already recommended others to use the same.”

Ashish Rana
Digital Marketing Lead
Product Used
Engage
Connect
“Everything you need to manage your team and learn more about the organization in one amazing tool! I liked the old design but I definitely love the new one! Very friendly and easy to navigate user interface. Definitely a holistic approach.”
Michael Benedict
Corporate Compliance Officer
Product Used
Engage
Connect
“With WhatsApp marketing tool we could achieve real time interaction with our valued customer. The team has demonstrated a highly adaptive and engaging approach from the beginning.”
Varsha Patil
Head Customer Technology
Product Used
Engage
Connect
“A great platform that helped us get qualified leads & reduce no response rate. I've already recommended others to use the same.”
Ashish Rana
Digital Marketing Lead
Product Used
Engage
Connect
“A great platform that helped us get qualified leads & reduce no response rate. I've already recommended others to use the same.”
Ashish Rana
Digital Marketing Lead
Product Used
Engage
Connect
“A great platform that helped us get qualified leads & reduce no response rate. I've already recommended others to use the same.”
Ashish Rana
Digital Marketing Lead
Product Used
Engage
Connect

Frequently asked questions

Clear answers to your business queries, helping you understand our services better.

What makes Connect different from other chatbot solutions?

Connect combines a generative AI-powered chatbot with an advanced helpdesk (Inbox) to provide human-like interactions. This unique integration leads to faster query resolution and increased sales by ensuring seamless conversations on one platform.

Do I need coding skills or extensive training to set up Connect?

No, Connect features a No-code Bot Builder that allows quick and easy setup of your AI chatbot without any coding or training, making it accessible for anyone to start improving their customer support and engagement.

Which customer interaction channels does Connect support?

Connect handles customer interactions across multiple channels, including chat, email, SMS, and social media, ensuring a unified and efficient communication experience.

In how many languages can Connect operate?

Connect is inherently multilingual, capable of operating seamlessly in over 40+ languages. This feature ensures that businesses can cater to a global audience without language barriers.

Are there pre-built templates available in Connect?

Yes, Connect offers pre-built templates for various needs like lead capture, cart abandonment, support, and Customer Satisfaction (CSAT), streamlining the process of setting up and deploying common business interactions.

Still have questions?
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Get in Touch

Exceptional independently, extraordinary together.

Omind's Connect stands as a crucial element within the all-encompassing experience management platform, designed to provide an outstanding conversational experience for your customers. Discover how Omind can make a substantial impact on your business.
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Resources

Explore our resources section for industry insights, blogs, webinars, white papers, ebooks, & more, curated for business leader like you.

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Ready To Get Started

Share your details with us, and we'll set up a tailored demo just for you.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.