Experience management platform

Create Experiences
Beyond Limits

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Deliver happy moments with our experience platform that brings together the power of conversational AI, individualized journeys & proactive support.
Omind Experience Management Platform
You’re in good hands
Solutions

Helping you deliver the moments that matter

Customer Experience
Enable seamless interactions across multiple channels, predict customer trends with AI, & automate individualized customer journeys in one platform, all with the fastest time to value.
Employee Experience
Enable your frontline team to turn customer interactions into success stories with the power of AI that automates QA, structured coaching suite & allows data-driven decision making.
Workspace QX
Business Experience
Extract, analyze, understand and generate information from any data source automatically with unparalleled accuracy enabling businesses to streamline customer journeys.
Employee Experience
Enable your frontline team to turn customer interactions into success stories with the power of AI that automates QA, structured coaching suite & allows data-driven decision making.
Connect
Learn More
Customer Experience
Enable seamless interactions across multiple channels, predict customer trends with AI, & automate individualized customer journeys in one platform, all with the fastest time to value.
Connect
Learn More
Customer Experience
Enable seamless interactions across multiple channels, predict customer trends with AI, & automate individualized customer journeys in one platform, all with the fastest time to value.
Business Experience
Extract, analyze, understand and generate information from any data source automatically with unparalleled accuracy enabling businesses to streamline customer journeys.
Employee Experience
Enable your frontline team to turn customer interactions into success stories with the power of AI that automates QA, structured coaching suite & allows data-driven decision making.
Workspace QX
Kapture's cutting-edge document automation has revolutionized our processes, aligning with our goals and boosting team efficiency. It's a game-changer for streamlined, customized solutions.
Pramendra
Former Head of Engineering
Product used
Kapture
3X
Process improvement time
3.8wk
Saved by automation
A great platform that helped us get qualified leads & reduce no response rate. Very easy to use and integrates across all our core system. I've already recommended others to use the same.
Ashish Rana
Digital Marketing Lead
Product Used
Engage
Connect
4x
Growth in qualified leads
>85%
Queries self served by Generative AI
Using WhatsApp marketing, we've achieved real-time customer engagement, with the team's adaptable approach & exceptional support aligning perfectly with our business needs.
HiDPL
Varsha Patil
Head Customer Technology
Product Used
Engage
Connect
150%
WhatsApp Engagement
-30%
Support Cost Saved
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Our Customer

Customer Success Story

Explore how businesses similar to yours utilize Omind to deliver an exceptional experience.
Kapture's cutting-edge document automation has revolutionized our processes, aligning with our goals and boosting team efficiency. It's a game-changer for streamlined, customized solutions.
Pramendra
Pramendra
Former Head of Engineering
Product used
3X
Process improvement time
3.8wk
Saved by automation
A great platform that helped us get qualified leads & reduce no response rate. Very easy to use and integrates across all our core system. I've already recommended others to use the same.
Ashish Rana
Ashish Rana
Digital Marketing Lead
Product Used
4x
Growth in qualified leads
>85%
Queries self served by Generative AI
Using WhatsApp marketing, we've achieved real-time customer engagement, with the team's adaptable approach & exceptional support aligning perfectly with our business needs.
Varsha Patil
Varsha Patil
Head Customer Technology
Product Used
150%
WhatsApp Engagement
-30%
Support Cost Saved
Everything you need to manage your team & learn more about the organization in one amazing tool! I liked the old design but I definitely love the new one! Very friendly and easy to navigate.
Michael Benedict
Michael Benedict
Corporate Compliance Officer
Product Used
50%
More Productive Agents
-25%
Cost Reduction
Kapture's cutting-edge document automation has revolutionized our processes, aligning with our goals and boosting team efficiency. It's a game-changer for streamlined, customized solutions.
Pramendra
Pramendra
Former Head of Engineering
Product used
3X
Process improvement time
3.8wk
Saved by automation
A great platform that helped us get qualified leads & reduce no response rate. Very easy to use and integrates across all our core system. I've already recommended others to use the same.
Ashish Rana
Ashish Rana
Digital Marketing Lead
Product Used
4x
Growth in qualified leads
>85%
Queries self served by Generative AI
Using WhatsApp marketing, we've achieved real-time customer engagement, with the team's adaptable approach & exceptional support aligning perfectly with our business needs.
Varsha Patil
Varsha Patil
Head Customer Technology
Product Used
150%
WhatsApp Engagement
-30%
Support Cost Saved
Everything you need to manage your team & learn more about the organization in one amazing tool! I liked the old design but I definitely love the new one! Very friendly and easy to navigate.
Michael Benedict
Michael Benedict
Corporate Compliance Officer
Product Used
50%
More Productive Agents
-25%
Cost Reduction
Business Growth

How do we help businesses grow?

+40%
Higher Revenue
Workspace QX
-30%
Service Cost
+20%
Customer Lifetime Value
60%
Time saved by automation
+40%
Higher Revenue
+40%
Higher Revenue
Workspace QX
-30%
Service Cost
+20%
Customer Lifetime Value
60%
Time saved by automation
Our Platform

Effortlessly Powerful: powerful in capability, effortless in use.

Omind’s Experience Operating System offers an innovative, unified solution for orchestrating and optimizing all experience management processes at one place.
Verse AI
Utilizes advanced AI algorithms powered by Multimodal LLMs to enhance conversational experience, dynamic interactions, process optimization & frontline productivity.
Automations
Streamlines repetitive tasks and workflows, allowing for more efficient operation and customer interaction.
Insights
Streamlines repetitive tasks and workflows, allowing for more efficient operation and customer interaction.
Customer Data Exchange
Unveil deeper customer insights with Omind's Customer Data Exchange (CDX), seamlessly merging interactions to highlight behaviors and preferences, enabling personalized, standout experiences.
Automations
Streamlines repetitive tasks and workflows, allowing for more efficient operation and customer interaction.
Insights
Streamlines repetitive tasks and workflows, allowing for more efficient operation and customer interaction.
Integration
Unify your data across multiple data sources & enhance your capabilities or easily add new ones with few clicks.
Secured
Equipped for enterprise demands with robust data protection and adherence to elite security standards.

Frequently asked questions

Clear answers to your business queries, helping you understand our services better.

What is Omind’s Experience Management Platform?

Omind’s platform is an advanced solution that combines generative AI with data analytics to create personalized customer journeys, enhancing customer experience and engagement.

How does Omind ensure data security and compliance?

Our platform is designed with top-tier security standards, including robust data protection measures, ensuring compliance with regulations like GDPR, ISO, HIPAA, and SOC2.

Can Omind integrate with existing business tools?

Yes, Omind is built for seamless integration, allowing you to effortlessly connect with over 100 different data sources and tools, enhancing your existing tech stack.

What makes Omind unique in managing customer experiences?

Omind stands out by offering a unified platform that predicts customer behavior trends, merges interactions for a comprehensive view, and delivers standout, personalized experiences.

Is Omind suitable for businesses of all sizes?

Absolutely. Omind is scalable and versatile, making it an ideal choice for businesses ranging from startups to large enterprises seeking to optimize their customer experience management.

Still have questions?
Can't find the answer you're looking for? Let's Chat!
Get in Touch

Resources

Explore our resources section for industry insights, blogs, webinars, white papers, ebooks, & more, curated for business leader like you.

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Ready To Get Started

Share your details with us, and we'll set up a tailored demo just for you.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.