Experience Management Platform

Attract a larger customer base using a  enterprise-level Conversational AI platform

Elevate customer experiences with cutting-edge Gen-AI-driven tools such as Chatbots, Live Chat, Campaigns, and more

Trusted by 60+ businesses across the world
Customers are 2.4 times more likely to stick with a brand when their problems are solved quickly
Source - Forrester

Omind Experience Management Platforms

Built for Customer, Business, and Employee Excellence

Nurture customer relationships, streamline operations, and boost employee productivity using our cutting-edge Experience Platform for your business growth.

Customer Experience (CX)

Enhance Customer Engagement and Grow Revenue

Forge unforgettable experiences that enhance brand loyalty and elevate customer satisfaction to new heights, and dive into a transformative approach that positions your brand at the forefront of memorable engagements.

Business Experience (BX)

Streamline and Automate Business Processes

Harness the transformative power of technologies like RPA to revolutionize document processing and refine operational facets, maximizing operational efficiency and minimizing costs.

Employee Experience (EX)

Boost employee productivity and team utilization.

Discover what truly drives your employees with our cutting-edge EXM platform. Dive deep into feedback, pinpoint areas for growth, and track the transformative impact of your initiatives.

Omind Experience Solutions

Customer Experience (CX)

Enhance Customer Engagement and Grow Revenue

Forge unforgettable experiences that enhance brand loyalty and elevate customer satisfaction to new heights, and dive into a transformative approach that positions your brand at the forefront of memorable engagements.

Learn More

Business Experience (BX)

Streamline and Automate Business Processes

Harness the transformative power of technologies like RPA to revolutionize document processing and refine operational facets, maximizing operational efficiency and minimizing costs.

Learn More

Employee Experience (EX)

Boost employee productivity and team utilization.

Discover what truly drives your employees with our cutting-edge EXM platform. Dive deep into feedback, pinpoint areas for growth, and track the transformative impact of your initiatives.

Learn More
Why Omind?

Let us give you a sneak peek into our value creation areas

Engage Like Never Before

Build relationships with customer interactions that create enduring loyalty and satisfaction.

Customer Delight At Center

Every interaction is an opportunity, we help you create repeat engagement and memorable experience for your users.

Drive Tangible Business Results

Experience a discernible uplift in your conversion rates, customer retention, and ultimately, your revenue. impacting your bottom line positively and sustainably.

Strengthen Customer Connections

creating deep and meaningful connections with compelling narratives that resonate on a personal level.

Empower Through Unrivaled Efficiency

Streamline operations/business/process/customer support impacting your bottom line positively and sustainably.

AI Plugged-In from 2016

Get seamless interactions and automations, made for you with the power of AI and ML.

Customers are 2.4 times more likely to stick with a brand when their problems are solved quickly
Source - Forrester

Engage Like Never Before

With Omind, experience engagement redefined. We help you build relationships with customer interactions that not only delight but also create enduring loyalty and satisfaction. Every interaction is an opportunity, and with our solutions, each touchpoint becomes a memorable experience for your users, leaving a lasting impression that encourages repeat engagement and fosters a deeper relationship between your brand and its audience.

Drive Tangible Business Results

Witness firsthand the potency of solutions that don’t just promise but deliver. We're not about abstract promises; we're about tangible results. Experience a discernible uplift in your conversion rates, customer retention, and ultimately, your revenue. Our customer experience management platform is meticulously designed to bring value that is not just perceptible but measurable, impacting your bottom line positively and sustainably.

Strengthen Customer Connections

Engage your audience with compelling narratives that resonate on a personal level, creating deep and meaningful connections. With Ominf, you’re not just another brand; you’re a valued part of your customers’ lives. We assist in crafting and disseminating stories that not just inform but engage, enchant, and inspire loyalty and advocacy amongst your users.

Empower Through Unrivaled Efficiency

Equip your frontline with unparalleled efficiency tools. Our customer experience management platform is designed not just to simplify but to empower, offering your team not just support but the capability to excel, delivering customer support that isn’t just effective but exemplary. Streamline operations with our intuitive, responsive tools, boosting customer support and operational efficiency to set industry benchmarks and achieve unparalleled customer satisfaction.

Testimonials

Check what our clients are saying

Save Time Managing SocialMedia For Your Business

A great platform that helped us get qualified leads & reduce no response rate. I've already recommended others to use Konverse.

Ashish Rana

Marketing Head, Fenesta

Save Time Managing SocialMedia For Your Business

We are extremely happy using your services of Chat and Whatsapp Bot; it is helping us in a big way to get more leads and engage regularly with our vast customer base.

Varsha Patil

Head Customer Technology,  Durian

Save Time Managing SocialMedia For Your Business

We are extremely happy using your services of Chat and Whatsapp Bot; it is helping us in a big way to get more leads and engage regularly with our vast customer base.

Harshal Jadhav

Head of IT,  The Art of Living

Resource

Resource

3 Steps Revolutionary CX  programs Take to Go From Customer Data to ROI

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How to Make sure Your CX survey strategy Isn't a Dead End

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3 Steps for Insurance CX Programs Looking to Collect Valuable CX Data

Resource

3 Steps Revolutionary CX  programs Take to Go From Customer Data to ROI

Resource

How to Make sure Your CX survey strategy Isn't a Dead End

Resource

3 Steps for Insurance CX Programs Looking to Collect Valuable CX Data

Schedule a Personalized Demo!

See first hand how our solutions can revolutionize Customer, Business, and Employee Experiences. Fill out the form and see how you can leverage Omind to innovate and enhance the experiences you provide throughout your organization.

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Frequently asked questions

What is customer experience management (CXM)?

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