India
AI-Powered CX Management Solutions in India
Omind empowers Indian enterprises with intelligent, automated, and scalable customer experience (CX) solutions powered by AI.
Redefine Customer Experience with Scalable AI-Driven Solutions in India
India’s fast-growing digital economy demands smarter, multilingual customer engagement. Omind’s AI-powered CX platform helps Indian businesses automate support across channels, reduce response times, and improve satisfaction—cost-effectively and at scale.
From the startup hubs of Bengaluru to legacy enterprises in Mumbai and Delhi, Omind enables brands to automate WhatsApp, Meta Messenger, and email campaigns, conduct 100% call audits, and deploy Smart AI voice agents—all while supporting regional languages like Hindi, Tamil, Bengali, and English.
Our AI-Powered Product Offerings
Advance AI Engine - Arya
End-to-end CX orchestration platform with predictive analytics, coaching, and automation.
AI QMS
100% AI-powered call quality audits with compliance tracking and unbiased performance metrics.
Conversational AI
Enables seamless, natural conversations in English, Hindi, Hinglish, and other Indian languages.
Gen-AI Voicebot
Smart AI voice agents that reduce hold times and enhance call resolution.
Gen-AI Chatbot
Contextual, always-on support bots for web, WhatsApp, and mobile apps.
Accent Harmonizer
Real-time voice clarity optimization for diverse Indian accents and environments.
Social Listening
Captures customer sentiment across India’s leading platforms like Instagram, Twitter, and review sites.
Employee Life Cycle Management
Automates HR tasks from recruitment to performance and compliance.
Marketing AI
Automates regionalized outreach via WhatsApp, Meta Messenger, and email using GPT-powered content.
Industries weServe
Retail & E-commerce
Deliver real-time support, personalize shopping, and automate returns across India’s retail ecosystem.
Travel, Hospitatlity & Transport
Automate booking and multilingual guest support for India’s dynamic tourism sector.
Healthcare
Support patient journeys with HIPAA- and NDHM-compliant chatbots, voicebots, and appointment automation.
Banking, Financial Services & Insurance
Deliver secure, real-time, and paperless service using AI-powered CX tools.
Transform Customer Experience (CX)
Automate CX across all major Indian languages with real-time personalization.
Optimize Business Operations
Streamline workflows and insights to improve CX quality and agent performance.
Cost Efficiency
Reduce operational overhead by automating repetitive support and marketing tasks.
Scalable Solutions
Handle surges during festive seasons or sale events with AI that scales instantly.
Advantages of Omind's AI Products inIndia
Boost Productivity
Equip agents with AI copilots and performance dashboards for faster resolution.
Customer Satisfaction & Retention
Increase CSAT and loyalty with intelligent, proactive communication.
Data-Driven Insights
Make informed decisions based on multilingual customer sentiment and performance data.
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Frequeatly Asked Questions
You Have Questions We have Answers
Omind supports everything from startups to large enterprises with modular, scalable AI tools that integrate easily into your tech stack.
Yes. Our Conversational AI and Voicebots support English, Hindi, Tamil, Bengali, Marathi, and even Hinglish—ensuring inclusive, culturally relevant experiences.
Absolutely. Our Marketing AI enables personalized, automated campaigns across WhatsApp, SMS, and email in local languages.
Our AI QMS audits 100% of customer interactions, not just samples—improving accuracy, transparency, and training insights.
Yes. Our Employee Life Cycle Management system automates recruitment, onboarding, and payroll with support for Indian regulatory needs.
Our Latest Blog
Our Recent Blogs
Understanding the Stages in the Innovation Process
March 13, 2024