How Car Brands Use Voice AI for Customer Support
The automotive experience is evolving—and it’s no longer just about how a car drives. It’s about how brands connect with customers—before, dur...
Blogs
How Zara Uses Social Listening to Predict Fashion Trends and Develop Bestsellers
Imagine this: a niche aesthetic like “clean girl beauty” begins trending on TikTok. Within days, influencers start styling minimalist outf...
Data-Driven Decision Making with AI-Powered QMS Analytics
In today’s fast-paced business world, relying on gut instinct is no longer enough. Every decision—whether it’s improving customer interactions o...
Beyond Compliance: Using Omind.ai’s QMS to Drive Customer-Centric Communication
As a business owner, you’re probably familiar with Quality Management Systems (QMS) that help ensure compliance and maintain product standards. But ...
How Omind Arya’s AI-Powered Quality Auditor Persona is Changing the Future of QA
In a world where quality matters more than ever, ensuring that every product and service meets the highest standards is essential. Traditional quality...
Voice of Customer Programs: How Leading Brands Like Apple Integrate Social Insights
In today’s fast-paced business environment, staying in tune with customer feedback is crucial for success. That’s where Voice of Customer (VoC) pr...
Hospitality Sector Innovation: How Hotels Use Voice AI for Guest Services
In the fast-paced world of hospitality, where guests expect seamless and personalized experiences, the role of technology has never been more crucial....
Quality Management ROI: Unpacking the Impact of AI-Powered Auditing
We’ve all heard the phrase: “Quality is everyone’s responsibility.” But when it comes to customer interactions, how often does that truly tran...
Transforming Customer Feedback into Product Enhancements with Arya
In today’s dynamic business environment, understanding and acting on customer feedback is crucial for product success. However, the challenge li...
Voice Commerce Revolution: How E-commerce Brands are Boosting Sales with Conversational AI
“Hey Alexa, add running shoes to my cart.” And just like that, without typing or tapping, a purchase is underway. Welcome to the voice ...