How to Keep Up with Modern Customer Experiences
Gone are the days of leisurely browsing through physical stores or flipping through catalogs. Today’s customer journeys typically begin with a tap, ...
Blogs
How To Send 100 Messages at once in WhatsApp
With over 2.8 billion active users worldwide, it’s no surprise that individuals and businesses alike are seeking ways to leverage WhatsApp for m...
How to Select the Best Customer Experience Management Company
In today’s fast-paced world, the way businesses treat their customers can make or break their success. That’s where Customer Experience Ma...
Composable Architecture vs. Microservices: Which Is Best?
Traditional monolithic architectures have been a standard approach in software development. While they can be efficient for small to medium-sized appl...
How Do I Download a Report of My Message Logs?
Feelin’ like a digital archaeologist digging through message logs? Let’s make this treasure hunt a breeze! This guide will show you how to...
Composable UX: How to Make Easier-to-Use Products
In digital product design, a common mistake is overloading interfaces with features that can overwhelm users, especially first-time users. This can le...
Headless vs Composable Commerce: The Origins of Modern Commerce
In 2021, McKinsey reported that 71% of customers in the new age prefer personalized content and interactions during their shopping interactions online...
Understanding What CRM Data is and How to Use it
Introducing CRM You run a bustling coffee shop downtown. Every morning, a wave of customers floods in, each with their preferences—some ask for extr...
Composable Platforms: A Deep Dive into the Future
Like music, the best experience is one that has been composed, in a manner of speaking. Composable platforms are the future of Customer Experien...
Guide to Mapping the Customer Journey in Email Marketing
Introduction to Customer Journey in Email Marketing Despite being one of the oldest online marketing methods in the book, Customer Journey in Email Ma...