Travel Efficiency Through Robotic Process Automation
The travel industry was one of the hardest hit during the pandemic. Now, with millions vaccinated, it’s slowly getting back on its feet. The rec...
The travel industry was one of the hardest hit during the pandemic. Now, with millions vaccinated, it’s slowly getting back on its feet. The rec...
COVID crisis has reshaped the way organizations manage their workforce. The stress on social distancing is still on, and the trend for switching to vi...
Wondering how chatbots are changing online shopping support?AI assistants are now a big part of e-commerce. They help answer customer questions quickl...
In the post-pandemic world, the shift in workplace dynamics is undeniable. Remote and hybrid models are now the norm, and businesses are leaning heavi...
A Beginner’s Guide to Hyper Targeting in Digital Marketing Hyper Targeting is a powerful marketing strategy that allows marketers to reach their...
A pleasant customer experience is critical to your success because a happy customer can be loyal. The most valuable marketing money should be on custo...
From the evolution of customer satisfaction in B2B relationships to the role of AI in customer service, the influence of AI on business-to-business cu...
Digital transformation isn’t a buzzword anymore—it’s the pulse of modern healthcare. As hospitals and providers scramble to balance patient sati...
As we enter the recovery phase of the pandemic, businesses are slowly rebuilding themselves to gear up for the post-pandemic age. But getting back to ...
Understanding the Basics: What is Proactive Customer Service? Proactive customer service, at its core, is all about “anticipation“ and ...