Building Composable Business and Digital Experiences
The world has experienced unpredictable events like the COVID-19 pandemic and natural disasters like tsunamis. Not all areas were badly affected by bu...
Blogs
Using WhatsApp Business for Growth: Tips and Best Practices
WhatsApp’s journey from a simple messaging app to a vital business tool reflects the evolving communication needs of both consumers and companie...
CRM for WhatsApp: Business Integration Features 2024
Imagine that you can attend to your customers’ queries and close sales quickly. Are you excited to hear that? Well, this is possible with the he...
Modular Approach to Personalized Customer Experiences
Modular customer experience is more important in the modern business world than ever. In this digital age, meeting modern customers’ expectation...
The 5 Most-Used Automated Customer Service Examples
Customer service is one of the keys to the business. However, offering the service that they expect is more important for your future growth. With the...
8 Best Actionable Strategies to Improve Customer Experience
What is the Customer Experience Strategy? Imagine you’re heading out to try a new eatery downtown. Sure, the main draw is scrumptious food. But ...
5 Key Strategies to Boost E-commerce ROI with Customer Journey Marketing
Introduction In the dynamic world of e-commerce, understanding the customer marketing journey is crucial for any business aiming to maximize its retur...
Top 10 ChatGPT Use Cases for Businesses in 2024
There remain very few people online who haven’t heard of the term ChatGPT. This wave of Artificial Intelligence, giving rise to over 180 million use...
5 Simple Tips to Craft an Effective Customer Experience Strategy
A customer can dominate a business. Good experiences keep customers, while bad ones send them to competitors. So, creating CX strategies will help you...
Introduction to Multi-Experience Development Platforms (MXDP)
Consider for a moment a business that has multiple digital verticals and needs a way to streamline each vertical, while also ensuring that users get t...