What is a Customer Experience Reference Architecture?
Your Introduction To CXRAs A Customer Experience Reference Architecture (CXRA) is a strategic framework that acts as a blueprint for designing and del...
Blogs
How To Create A Customer Journey Map With Examples
A customer journey map serves as a visual representation of the steps a customer takes from initial brand discovery to the post-purchase phase. These ...
Omnichannel Retail Trends for 2024
Do you remember when shopping online felt different than buying goods from a store? These differences are diminishing as customers in 2024 expect a se...
How AI In CPG Gets Products To Market Faster
The consumer packaged goods (CPG) industry is undergoing a significant transformation driven by artificial intelligence (AI). A McKinsey report estima...
Simple Ways to Integrate WhatsApp into Your Website
The Power of WhatsApp for Businesses In today’s digital world, Customer Experience (CX) is more important than ever. Businesses are always looking f...
Top 10 Market Research Tools of 2024
In today’s fast-paced world, understanding your market is more crucial than ever. As we step into 2024, businesses are finding that the right ma...
Top 5 Consumer Trends to Watch Out in 2024
In today’s fast-paced market, staying attuned to consumer trends is not just beneficial—it’s essential. The business’ ability to a...
How composable architecture improves customer experience
Today’s businesses face a constant challenge: meeting ever-evolving customer expectations for seamless, personalized, and real-time interactions. Tr...
What is Composable Commerce, and Why is it Important?
Buckle up, commerce enthusiasts! We’re about to dive into the world of composable commerce—where the only constant is change. The world of com...
Top AI Tools for Business Efficiency and Productivity in 2024
Before diving into the future of business efficiency, remember to double-check if your coffee is AI-brewed or handcrafted – because with the tools w...