Introduction to Experience Management and Its Use Cases
In today’s fiercely competitive business environment, experience management, also known as XM has become a strategic imperative. It is a combina...
Blogs
Building an AI Chat bot using GPT
Chat GPT’s introduction has revealed AI’s impressive capabilities in many fields. It is a next-generation technology that can understand w...
B2B and B2C Marketing Automation Examples and Types
Marketing automation has become an indispensable tool for businesses of all sizes. By automating repetitive tasks and personalizing communication at s...
Building AI Voice Chatbot: Text and Speech
AI voice chatbots are a booming technology in many fields. They understand and reply to your spoken words, making interactions more natural and engagi...
Setting Up Email Marketing Automation: Tips and Tools
Crafting compelling email campaigns is a cornerstone of successful marketing. Just look at this Hubspot guide: Over 64% of small businesses use email ...
Implementing Generative AI in Transforming Customer Service
ChatGPT entered the service just a year ago, and many companies are using generative AI in customer service to offer more to their clients. A powerful...
Understanding the Rise, History, and Importance of Automation Technology
Automation technology has fundamentally transformed how we live and work. From the industrial giants of the past to the smart homes of today, automati...
Evolution of Customer Expectations Over the Years
Customer expectation is what customers anticipate when interacting with a business or product. Looking at the price and getting services are good, but...
Top Email Automation Tools of 2024 for Businesses
Even in 2024, email marketing remains one of the most popular marketing channels for businesses to spread the word through. A report from WebFX sugges...
Boost Growth & Sales with Customer Insights and Analytics
Customer insights and analytics allow businesses to make data-driven decisions that drive growth and sales. By analyzing and acting on customer data, ...