Brand Health Monitoring: What Coca-Cola and Pepsi Know About Their Online Reputation
Have you ever wondered how massive brands like Coca-Cola and Pepsi keep their online reputation in check? In today’s digital world, where everything...
Blogs
How Southwest Airlines Used Social Listening to Manage a Travel Crisis
When operations went off course, Southwest Airlines found clarity not in control rooms—but in customer conversations. Here’s how social listening ...
Social Listening Secrets: How Nike and Adidas Stay Ahead of the Game
Imagine being able to predict exactly what your customers want before they even realize it themselves. Sounds like magic, doesn’t it? Well, for ...
Beyond Mentions: How Leading Brands Use Social Listening for Strategic Insights
Have you ever wondered how some brands always seem to know exactly what their customers want next? Welcome to the world of social listening—where sa...
The Ultimate Guide to Social Listening: Unlocking Insights for Business Growth
What is Social Listening? Have you ever wondered what people really think about your brand? Imagine walking into a room full of your customers, compet...
10 Essential Tips for Crafting an Effective Social Listening Strategy for D2C Brands
In today’s digital-first world, businesses are constantly competing for attention in crowded online spaces. The ability to effectively track, analyz...
Competitive Benchmarking in Social Listening: Analyze Brand Sentiment & Stay Ahead
Introduction: Why Comparing Brand Sentiment is a Game Changer Imagine this—you’re running a brand that’s thriving, but suddenly, your competitor...
Sentiment Analysis for LinkedIn, Instagram, Facebook & X | AI Social Listening
How Well Do You Really Know Your Audience? Every like, comment, and share is more than just engagement—it’s data. But beyond the emojis and hashta...
10 Audience Engagement Strategies That Work
Grabbing your audience’s attention is not a simple task, but it’s a key to a successful presentation. How do people listen to some of the ...
Strategies to Increase Social Media Engagement
The world has been transformed through many ways thanks to the power of social media. Businesses have been harnessing the many digital platforms avail...