Awards & Recognitions
At Omind, innovation isn’t just a buzzword
—it’s in our DNA
Our AI-driven platforms continue to redefine customer experience (CX), & our commitment to excellence has been recognized by leading industry bodies across the globe. From pioneering contact center AI solutions to setting new standards in CX innovation, these accolades highlight our journey to empower enterprises with future-ready technologies.
Our Awards
Best Innovation in CX
8th Edition Smart CX Summit & Awards 2025, Dubai | TheBrainalytics | Corporate Award
Recognized for transforming CX through AI-native solutions that blend automation, personalization, and scalability.
Best AI Solution for Contact Centers
7th Edition Smart CX Summit & Awards 2025, Bengaluru | TheBrainalytics | Corporate Award
Awarded for our groundbreaking AI platform that delivers intelligent agent assistance, predictive insights, and seamless orchestration across channels.
Best Innovation in CX
6th Edition Smart CX Summit & Awards 2025, Dubai | TheBrainalytics | Corporate Award
Acknowledged for pushing the boundaries of CX design with enterprise-ready AI solutions.
AI Excellence Award
4th International Edition of CACES (Conversational AI & Customer Experience Summit), Bengaluru
Honored for driving innovation in conversational AI and enabling enterprises to elevate customer engagement with intelligence and empathy.
Why These Awards Matter
Commitment to Excellence
These recognitions validate Omind’s mission to:
Lead with AI-first
innovation in customer experience.
Build scalable, industry-ready platforms that deliver measurable business impact.
Partner with enterprises to accelerate their digital transformation journeys.
Each award is not just a milestone—it’s proof that Omind is shaping the future of AI-powered customer engagement.
At Omind, we don’t just win awards—we redefine what’s possible in customer experience.