Social Listening

Decode audience sentiment & strengthen brand strategy.

Track brand sentiment, monitor conversations, and gain deep insights into how your audience perceives your brand across LinkedIn, Instagram, Facebook, and X. Make data-driven decisions to enhance brand reputation.

Social Listening
Benefits & Use Cases

Maximize brand impact with data-driven decisions.

Understanding social conversations is key to brand success. AI-driven Social Media Listening delivers real-time sentiment analysis, identifies key trends, and highlights both positive and negative mentions.

i

Real-time sentiment analysis.

Instantly understand how the brand is being discussed online.

ii

Brand reputation management.

Identify and address negative feedback before it escalates.

iii

Data-driven decision making.

Gain actionable insights to refine brand strategies.

Capabilities

The capabilities that power brand monitoring.

From multi-platform tracking to channel- and location-wise sentiment breakdowns, every signal in one dashboard.

Feature 01

Multi-Platform Tracking.

Monitor mentions and engagement across LinkedIn, Instagram, Facebook, and X.

Feature 02

Visual Sentiment Analysis.

Detailed graphical insights into positive, negative, and neutral mentions.

Feature 03

Top Negative & Positive Mentions.

Quickly identify critical feedback and highlights to respond strategically.

Feature 04

Sentiment Word Clouds.

Visualize common themes in brand perception with word clouds.

Feature 05

Channel & Location-Wise Breakdown.

Understand how sentiment varies across platforms and geographies.

Feature 06

Custom Date Range Selection.

Filter insights by time periods to track sentiment shifts and campaign impact.

Tell us about the conversations you want to listen to.

Frequently Asked

You have questions. We have answers.

Which social platforms does Omind track?

We cover LinkedIn, Instagram, Facebook, and X (Twitter) via native APIs for accuracy and completeness.

How accurate is the AI sentiment scoring?

85-92% accuracy for English out of the box. We fine-tune for domain-specific vocabulary.

Can we set up alerts for negative spikes?

Yes. Configure thresholds and receive alerts via email, Slack, or webhook.

Does it support languages beyond English?

Yes. 20+ languages including Hindi, Spanish, Portuguese, French, German, Arabic, and more.

How does this integrate with our stack?

Native exports to Slack, Teams, email, and BI tools. API access for CRM enrichment.

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